If you want to check the status of your order, here's what you need to know. After you place your order, please allow up to 3 business days for our fulfilment warehouse to process it. Once your order has been processed, it will be packed and shipped as soon as possible. You will receive a tracking number for your order once it has been shipped. To see the real-time update of your shipment, you can visit our Order Status page on our website at any time. If you have any trouble finding your tracking number or seeing updates on our Order Status page after 5 business days, please contact us immediately. We will do all we can to investigate and help you with your order.

For customers who place orders from outside the US, as well as those within the country, it is important to note that the delivery times for their orders usually fall between 5 to 14 business days. Please note that this is only an estimate and actual delivery times may vary depending on individual circumstances.

At checkout, you can check if we ship to your country. We currently ship to 100+ countries.

Yes, we take the security of your personal information very seriously. To ensure that all your sensitive data is safe, we use SSL encryption. Please be assured that we do not store your credit card information, and it will only be used once to make your purchase. After that, your credit card information will be deleted from our records.

If you receive a product you don't like or that is damaged, please contact us immediately via our contact form. We strive to provide the best shopping experience possible.

We provide a full refund for unsatisfied orders. Visit our refund policy page for details. If you have any questions not addressed in our FAQ, please contact us via our contact form and we'll reply promptly.